Managed IT Services — Ontario
Managed delivery pods that own the outcome — not just the headcount. SLAs, runbooks, on-call coverage, and quarterly business reviews built into every engagement.
What you get
Application Managed Services
L2/L3 support, enhancements, and release management for Salesforce, SAP, and custom apps.
Cloud Managed Services
24/7 SRE, FinOps, security baselining, and platform operations for AWS / Azure / GCP.
Data Platform Operations
Databricks, Snowflake, and Fabric platform operations, governance, and cost management.
Security Operations
Detection engineering, vulnerability management, and audit-readiness pods.
Hybrid pods
Mix of Ontario-based leadership and cross-Canada / U.S. delivery to balance cost and proximity.
Predictable cost
Transparent rate cards, monthly true-ups, and outcome-based pricing options.
Frequently asked
What outcomes do you commit to?
Defined SLAs, MTTR, ticket-aging, throughput, and CSAT targets tied to monthly reviews.
Are you Ontario-headquartered?
Yes — and we hold an active Ontario Temporary Help Agency & Recruiter license.
Can you absorb our existing run-book and tooling?
Yes. Our transition playbook covers tooling, knowledge transfer, and shadow-then-lead handover.
Related specializations
Looking for this talent? Let's talk.
Tell us about the roles you're hiring or the program you're scoping. We'll respond within one business day.